How Do I Cancel?
If you decide that the Friendly Childminders' Hub isn't for you, just log in and cancel your subscription within your account settings or through Apple.
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You will be able to access your subscription until the month runs out and then that's it.
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Please note that you should cancel at least 24 hours before the next payment is due to avoid payment being taken in a processing overlap.
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You'll find more information about the Hub's Cancellation Policy here. ​​​​​
​I appreciate you are really busy, but it would be great if you could please get in touch and let me know why the Hub isn't working for you. I've learnt to accept that it's impossible to please everyone all of the time, but I am keen to ensure the Hub is the best it can be and constructive feedback is really helpful in achieving this.​​​
​Thank you!
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Sam x ​​​
How Are Payments Made?
If you subscribe to the Hub through the link provided or the Mighty Networks app on an Android phone, the payments will be taken by Stripe.​​
Stripe is the tool that processes membership fees and handles all the behind‑the‑scenes steps that make payments work smoothly. Think of it as the digital equivalent of a card machine in a shop - but built for online communities.
Stripe never shares your full card details. The Hub's founder only see whether a payment succeeded.​
It’s used by millions of businesses and platforms around the world, including well‑known brands which gives a sense of its reliability. The Hub's founder has successfully used Stripe for years for childmindingpaperwork.com​
If you have an Apple device and choose to subscribe to the Hub through the Apple App Store, payment will be taken through Apple. This method is not recommended as the subscription will cot £5.99 a month because of the fees Apple puts on top.​
Can I Delete My Account?
If you decide that the Friendly Childminders' Hub isn't for you and you would like to close your account after cancelling your subscription, just log in and delete your profile within your account settings.​
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Please note that any content you have added to the Hub will remain within it unless you delete each post/comment individually. If you wish to do this, please ensure you remove content before deleting your account. ​​
Is My Information
Safe?
The Friendly Childminders' Hub has been created by Sam Heaven using the fab Mighty Networks. ​
​Mighty Networks refer to the people who create communities within their platform as hosts, so the host of the Friendly Childminders' Hub is Sam Heaven. To find out more about her, see here.​
As the owner and host of the Hub, Sam Heaven can see the personal information of all current and former members. This information is treated confidentially and remains within the Hub. It is never copied/extracted or passed onto a third party!
Members within the Hub can see the content posted by other members and the authors' name. If a member cancels their subscription, once this expires they will no longer be able to access the Hub's content, but anything they posted will remain there unless individually deleted.​
​Mighty Networks has a privacy policy on their website that pertains to both the host and the members of their communities, such as the Friendly Childminders' Hub.​​
​Mighty Network's Privacy Policy ​​​
​​​Here is a link providing more information about Mighty Networks' data security on their own website.​​​
Mighty Networks'
Terms of Use
The Friendly Childminders' Hub has been created by Sam Heaven using the fab Mighty Networks.
Mighty Networks refer to the people who create communities within their platform as hosts, so the host of the Friendly Childminders' Hub is Sam Heaven. To find out more about her, see here.
There are 'Terms of Use' set out by Mighty Networks for both the host (Sam Heaven) and all the Hub's members.
By subscribing to the Friendly Childminders' Hub, you are agreeing to the Terms of Use' and they must be followed. If these terms are violated in any way, membership will be terminated by the host and/or Mighty Networks.​​
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Here's a link to view all these Terms of Use on the Mighty Networks' website:​
Why is My
Application Pending?
The Hub’s founder personally reviews each application to ensure that every prospective member is genuine and aligned with the community’s values.
This careful, hands-on approach helps maintain the integrity and trustworthiness of the Hub.
However, because every application is individually assessed, the process can take longer when there is a high volume of applicants.
While this may mean waiting a little longer for approval, it ensures that membership remains authentic, respectful, and truly beneficial for all.
Why Was My
Application
Rejected?
Applications to the Friendly Childminders' Hub may be declined if they do not meet the community’s standards of authenticity, respect, and integrity.
Common reasons for rejection include incomplete or inaccurate information provided during the application process, evidence of self-promotion or commercial intent rather than genuine community engagement, or behaviour that conflicts with the Hub’s values of respectful and constructive communication.
In some cases, applications may also be refused if the applicant’s background or online activity raises concerns about trustworthiness, safety or a person's intentions for gaining access to the Hub.
This careful screening ensures that members remain aligned with the Hub’s purpose of fostering a supportive, collaborative environment.
